Alakris Partner Program
Version: 1.0 (public) Date: July 2026
About the Program
Alakris is building a partner ecosystem in which partners sell, implement, and support solutions based on the digital employee platform for small and medium-sized business clients.
Our Principles
- Partner Success = Our Success — we invest in partner development because their growth increases our shared revenue
- Transparency — clear requirements, clear benefits, clear processes
- Automation of Routine Tasks — Alakris digital employees handle routine operations, while partners and their teams focus on strategy and client relationships
- Quality Over Quantity — every partner must deliver value to clients
- Long-Term Relationships — we build partnerships for years, not for a single deal
Partner Types
Integrators
Companies and professionals implementing Alakris solutions for clients: platform configuration, integration with existing systems, user training, and post-implementation support.
Best suited for: IT companies serving the SMB segment; digital agencies; system integrators with CRM/ERP implementation experience; business process automation consultants.
Responsibilities: * Implementing Alakris solutions for clients * Configuring the platform to match specific client business processes * Training client staff on platform usage * Providing technical support after implementation
Sales Agents
Professionals and companies that acquire clients: lead generation, initial negotiations, qualification, and deal support through to signing.
Best suited for: B2B sales professionals with SMB segment experience; business consultants with access to business owners; industry representatives; marketing agencies.
Responsibilities: * Prospecting and qualifying potential clients * Conducting initial negotiations and presentations * Handing off qualified leads to Integrators or Alakris * Supporting deals through to signing
Strategic Partners
Organizations that provide access to new markets and client segments through partner networks, industry associations, and franchise models.
Best suited for: Industry associations and unions; franchise networks; platform companies (CRM/ERP providers); regional offices and distributors.
Responsibilities: * Opening access to new markets and segments * Organizing Co-Marketing activities * Participating in strategic product planning
Financial terms (commissions, payment terms, SLA) are uniform across all partner types and depend on the program tier. For details, refer to the Partner Rate Card.
Partnership Tiers
The program uses a 4-tier system with progressive requirements and benefits.
Important: The Program tier (Registered / Silver / Gold / Platinum) determines commercial terms — commission, SLA, and access to marketing funds. The Certification level (Associate / Professional / Expert) determines technical qualification — which implementations the partner is authorized to lead. These are independent axes: commercial terms depend solely on the Program tier.
Registered
The entry-level tier for new partners. Assigned automatically upon registration and completion of basic training. Valid indefinitely, provided minimum requirements are met.
Silver
For partners that have demonstrated initial results and are ready to scale. Awarded after 3–12 months in the program with ≥3 closed deals OR ≥₽500,000 total partner-sourced ARR. Valid for 12 months, renewable.
Gold
For successful partners with a consistent client pipeline and high-quality implementations. Awarded after 12+ months in the program with ≥10 closed deals OR ≥₽3,000,000 total partner-sourced ARR. Valid for 12 months, renewable.
Platinum
The highest tier for key partners that generate significant revenue and possess deep expertise. Awarded by invitation or negotiation, typically requiring ≥₽10,000,000 total partner-sourced ARR or exclusive regional partner status. Valid for 24 months with customized terms.
Requirements for Each Tier
Registered
| Requirement | Minimum |
|---|---|
| Partner portal registration | Required |
| Completion of Alakris Academy basic course | 1 module |
| Associate certification | Not required |
| Number of implementations | 0 |
Silver
| Requirement | Minimum |
|---|---|
| Completion of Alakris Academy courses | 3 modules |
| Associate certification | 1 person |
| Number of implementations | ≥3 |
| Revenue through the program | ≥3 closed deals OR ≥500,000 ₽ total ARR |
| Customer reviews | ≥2 positive |
| Customer NPS | ≥7.0 |
| Response to customer inquiries | ≤24 hours |
Gold
| Requirement | Minimum |
|---|---|
| Completion of Alakris Academy courses | 5+ modules |
| Professional certification | 2 people |
| Number of implementations | ≥10 |
| Revenue through the program | ≥10 closed deals OR ≥3,000,000 ₽ total ARR |
| Customer reviews | ≥5 positive |
| Customer NPS | ≥8.0 |
| Response to customer inquiries | ≤12 hours |
| Participation in partner events | ≥2 per year |
Platinum
| Requirement | Minimum |
|---|---|
| Completion of Alakris Academy courses | 8+ modules |
| Expert certification | 1 person |
| Professional certification | 3 people |
| Number of implementations | ≥25 |
| Revenue through the program | ≥10,000,000 ₽ total ARR (by invitation/negotiation) |
| Customer reviews | ≥10 positive |
| Customer NPS | ≥9.0 |
| Response to customer inquiries | ≤4 hours |
| Participation in partner events | ≥4 per year |
Benefits of Each Tier
Registered
Resources: access to the Alakris knowledge base, participation in partner webinars, basic marketing materials.
Support: email support (48-hour response SLA), access to the partner community.
Training: Alakris Academy basic course (1 module), implementation video tutorials.
Silver
Resources: full access to the knowledge base, proposal templates, platform Demo for client presentations, access to Co-Marketing.
Support: priority email support (24-hour response SLA), dedicated manager, monthly strategic sessions.
Training: Alakris Academy advanced course (3 modules), Associate certification, sales and implementation webinars.
Gold
Resources: exclusive marketing materials, participation in joint marketing activities, priority listing in the partner directory, access to the Market Development Funds (MDF) program.
Support: phone support (12-hour response SLA), dedicated partnership development manager, priority access to new features.
Training: full access to Alakris Academy (5+ modules), Professional certification, participation in the Partner Summit.
Platinum
Resources: exclusive industry solutions, priority placement on the Alakris website, participation in product roadmap development, participation in the co-sell program.
Support: dedicated technical consultant, 4-hour response SLA, priority access to beta versions.
Training: full access to Alakris Academy (8+ modules), Expert certification, participation in the Partner Advisory Board, exclusive training from the Alakris team.
Commission rates (one-time and recurring) for each tier — see the separate Partner Rate Card document.
This document will be updated as the Alakris partner program evolves.